Shipping policy

Production and Delivery Times

Every LIK Fine Art Limited Edition and Open Edition is produced to order at the LIK Fine Art studio in Las Vegas, Nevada. Production begins once your order has been confirmed by a LIK Fine Art Art Consultant.

For orders within the continental United States, delivery typically takes 4-6 weeks from time of purchase. Orders shipped outside the continental United States, including Hawaii and international destinations, may require at least 6-8 weeks for delivery.

Photography books and Element Packs are held in stock and typically arrive within 5 to 7 business days of shipping.

You may request a delayed shipment date up to 180 days from the date of purchase. LIK Fine Art holds the completed artwork until your requested date. If no shipment date is provided within 180 days, LIK Fine Art will ship to the address on the original order.

Shipping Costs

Within the continental United States, shipping is a flat rate based on the size of the artwork and includes fully insured transit. International rates depend on the destination. The exact shipping charge is shown in your cart before you complete your order.

Carriers

FedEx. FedEx shipments require a signature on delivery, and FedEx will attempt delivery up to three times before returning the artwork to LIK Fine Art. Specific delivery appointments and time windows are not available. To waive the signature requirement, LIK Fine Art requires written acknowledgment by email confirming that Peter Lik USA, Inc. is not liable for theft, loss or damage after delivery.

SEKO. SEKO shipments travel to a local terminal in your area, which can take up to one week. The estimated date in your tracking notification reflects arrival at that terminal, not final delivery. SEKO will then call to schedule a delivery appointment, Monday through Friday between 9:00 AM and 5:00 PM, with a four-hour delivery window and a 30-minute courtesy call before arrival. No SEKO delivery is made without a scheduled appointment.

International. International shipments are handled by DHL, which will contact you to complete a Power of Attorney form so it can act as your customs broker.

International Duties and Taxes

International collectors are responsible for all duties, customs fees and import taxes assessed by their destination country. These charges are not included in your order total and are not collected by LIK Fine Art at checkout.

Customs authorities hold shipments for a limited period. If your artwork is not cleared and collected promptly, it may be returned to LIK Fine Art or become the property of the destination government. Returned shipments incur additional fees to resend.

LIK Fine Art may decline to ship to destinations subject to embargo, sanctions, conflict or other legal restriction.

Insurance

LIK Fine Art insures every shipment in full from its production facility to the delivery address on your order, and will repair or replace any artwork damaged in transit. Coverage ends on delivery to that address and does not extend to any later move or transport.

Damaged Deliveries

Inspect the packaging before signing for the delivery. You have the right to inspect the artwork before accepting it. Do not refuse the delivery. Instead, have the driver note the damage on the delivery record.

Limited Edition fine art. Keep all original packaging, including the box and foam corners. Email 4 to 6 photographs of the box and the damage to rma@lik.com within 7 days of delivery, with the 5-digit order number and the last name on the order in the subject line. A LIK Fine Art representative will contact you within 2 business days.

Books, Element Packs, Element Frames and Open Editions. The claim window is 10 days from delivery. Send a photograph of the damage and a copy of the shipping receipt to rma@lik.com. Approved claims are replaced at no shipping cost to you.

Neither LIK Fine Art nor its carriers are responsible for damage occurring during hanging or during any transport after the initial delivery.

Delivery Addresses

LIK Fine Art ships to one address per order. To send artwork to multiple addresses, place a separate order for each destination. LIK Fine Art cannot deliver to PO boxes, and a physical street address is required for all shipments.

To change your delivery address, contact LIK Fine Art as soon as possible. If the artwork has not left the production facility, the address can be updated directly. If it has already been released to the carrier, LIK Fine Art will determine whether a reroute is possible, and any carrier reroute fees are your responsibility. If the new address is in a state where LIK Fine Art collects sales tax, the applicable tax must be collected before the artwork ships or is rerouted.

If a shipment is returned as undeliverable, LIK Fine Art will attempt to reach you using the email and phone number on the order. If alternate delivery cannot be arranged within 10 business days, LIK Fine Art has no further responsibility for the order and may dispose of the artwork at its discretion. Reshipping costs are your responsibility.

Tracking Your Order

Once your order ships, LIK Fine Art emails you the tracking number. Customers with an online account can also view order status in their order history. Guest checkout orders receive email confirmations but cannot be tracked online.